Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03432
VM0003432Goldmember3432@example.test · +601110003432 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
3,027
Current loyalty balance
Lifetime Spend
RM 3,785
Across 34 visits
Total Visits
34
Since 2024-10-16
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,027 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 16
Outlet purchase
2026-05-21 · Member activity · RM 75.75
App session
2026-05-09 · OPLUMO Outlet 16
Points credited
2026-04-27 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 16
Outlet purchase
2026-04-03 · Member activity · RM 95.95
Points credited
2026-03-22 · OPLUMO Outlet 16
Outlet purchase
2026-03-10 · Member activity · RM 106.05