Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03430
VM0003430Membermember3430@example.test · +601110003430 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
304
Current loyalty balance
Lifetime Spend
RM 381
Across 18 visits
Total Visits
18
Since 2025-09-18
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
80d
2026-07-21
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 14
Outlet purchase
2026-07-09 · Member activity · RM 18.75
App session
2026-06-27 · OPLUMO Outlet 14
Points credited
2026-06-15 · Member activity · RM 21.25
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 14
Outlet purchase
2026-05-22 · Member activity · RM 23.75
Points credited
2026-05-10 · OPLUMO Outlet 14
Outlet purchase
2026-04-28 · Member activity · RM 26.25