Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03424
VM0003424Silvermember3424@example.test · +601110003424 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,855
Current loyalty balance
Lifetime Spend
RM 2,319
Across 28 visits
Total Visits
28
Since 2024-12-20
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,855 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 54.00
App session
2026-03-27 · OPLUMO Outlet 8
Points credited
2026-03-15 · Member activity · RM 61.20
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 8
Outlet purchase
2026-02-19 · Member activity · RM 68.40
Points credited
2026-02-07 · OPLUMO Outlet 8
Outlet purchase
2026-01-26 · Member activity · RM 75.60