Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03417
VM0003417Membermember3417@example.test · +601110003417 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
911
Current loyalty balance
Lifetime Spend
RM 1,139
Across 12 visits
Total Visits
12
Since 2026-03-11
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
911 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 1
Outlet purchase
2026-09-13 · Member activity · RM 64.50
App session
2026-09-01 · OPLUMO Outlet 1
Points credited
2026-08-20 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 1
Outlet purchase
2026-07-27 · Member activity · RM 81.70
Points credited
2026-07-15 · OPLUMO Outlet 1
Outlet purchase
2026-07-03 · Member activity · RM 90.30