Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03408
VM0003408Goldmember3408@example.test · +601110003408 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
4,158
Current loyalty balance
Lifetime Spend
RM 5,198
Across 33 visits
Total Visits
33
Since 2025-03-12
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 9
Outlet purchase
2026-09-27 · Member activity · RM 124.50
App session
2026-09-15 · OPLUMO Outlet 9
Points credited
2026-09-03 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 9
Outlet purchase
2026-08-10 · Member activity · RM 157.70
Points credited
2026-07-29 · OPLUMO Outlet 9
Outlet purchase
2026-07-17 · Member activity · RM 174.30