Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03406
VM0003406Silvermember3406@example.test · +601110003406 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,001
Current loyalty balance
Lifetime Spend
RM 1,251
Across 20 visits
Total Visits
20
Since 2025-06-27
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,001 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 7
Outlet purchase
2026-05-23 · Member activity · RM 49.50
App session
2026-05-11 · OPLUMO Outlet 7
Points credited
2026-04-29 · Member activity · RM 56.10
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 7
Outlet purchase
2026-04-05 · Member activity · RM 62.70
Points credited
2026-03-24 · OPLUMO Outlet 7
Outlet purchase
2026-03-12 · Member activity · RM 69.30