Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03390
VM0003390Silvermember3390@example.test · +601110003390 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
1,403
Current loyalty balance
Lifetime Spend
RM 1,754
Across 19 visits
Total Visits
19
Since 2025-10-23
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,403 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 8
Outlet purchase
2026-08-31 · Member activity · RM 56.25
App session
2026-08-19 · OPLUMO Outlet 8
Points credited
2026-08-07 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 71.25
Points credited
2026-07-02 · OPLUMO Outlet 8
Outlet purchase
2026-06-20 · Member activity · RM 78.75