Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03389
VM0003389Silvermember3389@example.test · +601110003389 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,621
Current loyalty balance
Lifetime Spend
RM 2,027
Across 19 visits
Total Visits
19
Since 2025-10-23
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,621 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 7
Outlet purchase
2026-08-31 · Member activity · RM 75.75
App session
2026-08-19 · OPLUMO Outlet 7
Points credited
2026-08-07 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 7
Outlet purchase
2026-07-14 · Member activity · RM 95.95
Points credited
2026-07-02 · OPLUMO Outlet 7
Outlet purchase
2026-06-20 · Member activity · RM 106.05