Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03360
VM0003360Membermember3360@example.test · +601110003360 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
871
Current loyalty balance
Lifetime Spend
RM 1,089
Across 41 visits
Total Visits
41
Since 2024-08-01
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
79d
2026-07-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
871 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 12
Outlet purchase
2026-07-10 · Member activity · RM 23.25
App session
2026-06-28 · OPLUMO Outlet 12
Points credited
2026-06-16 · Member activity · RM 26.35
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 12
Outlet purchase
2026-05-23 · Member activity · RM 29.45
Points credited
2026-05-11 · OPLUMO Outlet 12
Outlet purchase
2026-04-29 · Member activity · RM 32.55