Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00336
VM0000336Silvermember336@example.test · +601110000336 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,156
Current loyalty balance
Lifetime Spend
RM 1,445
Across 11 visits
Total Visits
11
Since 2026-01-04
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 14
Outlet purchase
2026-06-21 · Member activity · RM 96.75
App session
2026-06-09 · OPLUMO Outlet 14
Points credited
2026-05-28 · Member activity · RM 109.65
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 14
Outlet purchase
2026-05-04 · Member activity · RM 122.55
Points credited
2026-04-22 · OPLUMO Outlet 14
Outlet purchase
2026-04-10 · Member activity · RM 135.45