Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03358
VM0003358Membermember3358@example.test · +601110003358 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
687
Current loyalty balance
Lifetime Spend
RM 859
Across 11 visits
Total Visits
11
Since 2026-03-17
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 10
Outlet purchase
2026-09-01 · Member activity · RM 51.75
App session
2026-08-20 · OPLUMO Outlet 10
Points credited
2026-08-08 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 65.55
Points credited
2026-07-03 · OPLUMO Outlet 10
Outlet purchase
2026-06-21 · Member activity · RM 72.45