Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03355
VM0003355Silvermember3355@example.test · +601110003355 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,106
Current loyalty balance
Lifetime Spend
RM 1,383
Across 44 visits
Total Visits
44
Since 2024-03-19
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,106 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 7
Outlet purchase
2026-04-20 · Member activity · RM 21.75
App session
2026-04-08 · OPLUMO Outlet 7
Points credited
2026-03-27 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 7
Outlet purchase
2026-03-03 · Member activity · RM 27.55
Points credited
2026-02-19 · OPLUMO Outlet 7
Outlet purchase
2026-02-07 · Member activity · RM 30.45