Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03354
VM0003354Goldmember3354@example.test · +601110003354 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,419
Current loyalty balance
Lifetime Spend
RM 3,025
Across 31 visits
Total Visits
31
Since 2024-11-16
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,419 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 6
Outlet purchase
2026-04-28 · Member activity · RM 74.25
App session
2026-04-16 · OPLUMO Outlet 6
Points credited
2026-04-04 · Member activity · RM 84.15
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 6
Outlet purchase
2026-03-11 · Member activity · RM 94.05
Points credited
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 103.95