Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03353
VM0003353Silvermember3353@example.test · +601110003353 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,718
Current loyalty balance
Lifetime Spend
RM 2,148
Across 32 visits
Total Visits
32
Since 2025-02-25
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,718 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 5
Outlet purchase
2026-08-25 · Member activity · RM 47.25
App session
2026-08-13 · OPLUMO Outlet 5
Points credited
2026-08-01 · Member activity · RM 53.55
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 59.85
Points credited
2026-06-26 · OPLUMO Outlet 5
Outlet purchase
2026-06-14 · Member activity · RM 66.15