Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03349
VM0003349Goldmember3349@example.test · +601110003349 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,247
Current loyalty balance
Lifetime Spend
RM 5,310
Across 42 visits
Total Visits
42
Since 2024-08-24
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,247 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 1
Outlet purchase
2026-08-20 · Member activity · RM 123.00
App session
2026-08-08 · OPLUMO Outlet 1
Points credited
2026-07-27 · Member activity · RM 139.40
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 1
Outlet purchase
2026-07-03 · Member activity · RM 155.80
Points credited
2026-06-21 · OPLUMO Outlet 1
Outlet purchase
2026-06-09 · Member activity · RM 172.20