Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03342
VM0003342Membermember3342@example.test · +601110003342 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
92
Current loyalty balance
Lifetime Spend
RM 116
Across 1 visits
Total Visits
1
Since 2026-05-31
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
92 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 11
Outlet purchase
2026-06-06 · Member activity · RM 99.75
App session
2026-05-25 · OPLUMO Outlet 11
Points credited
2026-05-13 · Member activity · RM 113.05
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 11
Outlet purchase
2026-04-19 · Member activity · RM 126.35
Points credited
2026-04-07 · OPLUMO Outlet 11
Outlet purchase
2026-03-26 · Member activity · RM 139.65