Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03340
VM0003340Silvermember3340@example.test · +601110003340 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
990
Current loyalty balance
Lifetime Spend
RM 1,238
Across 22 visits
Total Visits
22
Since 2025-09-10
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
990 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 9
Outlet purchase
2026-09-11 · Member activity · RM 54.00
App session
2026-08-30 · OPLUMO Outlet 9
Points credited
2026-08-18 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 9
Outlet purchase
2026-07-25 · Member activity · RM 68.40
Points credited
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 75.60