Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03337
VM0003337Silvermember3337@example.test · +601110003337 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
2,002
Current loyalty balance
Lifetime Spend
RM 2,503
Across 35 visits
Total Visits
35
Since 2024-10-27
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,002 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 6
Outlet purchase
2026-06-19 · Member activity · RM 60.75
App session
2026-06-07 · OPLUMO Outlet 6
Points credited
2026-05-26 · Member activity · RM 68.85
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 6
Outlet purchase
2026-05-02 · Member activity · RM 76.95
Points credited
2026-04-20 · OPLUMO Outlet 6
Outlet purchase
2026-04-08 · Member activity · RM 85.05