Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03331
VM0003331Membermember3331@example.test · +601110003331 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
241
Current loyalty balance
Lifetime Spend
RM 302
Across 11 visits
Total Visits
11
Since 2026-02-28
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
241 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 17
Outlet purchase
2026-08-15 · Member activity · RM 18.75
App session
2026-08-03 · OPLUMO Outlet 17
Points credited
2026-07-22 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 17
Outlet purchase
2026-06-28 · Member activity · RM 23.75
Points credited
2026-06-16 · OPLUMO Outlet 17
Outlet purchase
2026-06-04 · Member activity · RM 26.25