Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03328
VM0003328Platinummember3328@example.test · +601110003328 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
6,624
Current loyalty balance
Lifetime Spend
RM 8,281
Across 42 visits
Total Visits
42
Since 2024-09-08
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,624 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 14
Outlet purchase
2026-09-04 · Member activity · RM 118.50
App session
2026-08-23 · OPLUMO Outlet 14
Points credited
2026-08-11 · Member activity · RM 134.30
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 14
Outlet purchase
2026-07-18 · Member activity · RM 150.10
Points credited
2026-07-06 · OPLUMO Outlet 14
Outlet purchase
2026-06-24 · Member activity · RM 165.90