Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03314
VM0003314Membermember3314@example.test · +601110003314 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
252
Current loyalty balance
Lifetime Spend
RM 315
Across 9 visits
Total Visits
9
Since 2026-04-23
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
252 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 17
Outlet purchase
2026-09-02 · Member activity · RM 24.00
App session
2026-08-21 · OPLUMO Outlet 17
Points credited
2026-08-09 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 30.40
Points credited
2026-07-04 · OPLUMO Outlet 17
Outlet purchase
2026-06-22 · Member activity · RM 33.60