Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03310
VM0003310Silvermember3310@example.test · +601110003310 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,904
Current loyalty balance
Lifetime Spend
RM 2,381
Across 38 visits
Total Visits
38
Since 2024-07-05
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,904 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 13
Outlet purchase
2026-04-20 · Member activity · RM 48.00
App session
2026-04-08 · OPLUMO Outlet 13
Points credited
2026-03-27 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 13
Outlet purchase
2026-03-03 · Member activity · RM 60.80
Points credited
2026-02-19 · OPLUMO Outlet 13
Outlet purchase
2026-02-07 · Member activity · RM 67.20