Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03304
VM0003304Silvermember3304@example.test · +601110003304 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,457
Current loyalty balance
Lifetime Spend
RM 1,822
Across 12 visits
Total Visits
12
Since 2025-11-06
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,457 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 7
Outlet purchase
2026-05-11 · Member activity · RM 107.25
App session
2026-04-29 · OPLUMO Outlet 7
Points credited
2026-04-17 · Member activity · RM 121.55
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 7
Outlet purchase
2026-03-24 · Member activity · RM 135.85
Points credited
2026-03-12 · OPLUMO Outlet 7
Outlet purchase
2026-02-28 · Member activity · RM 150.15