Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 03303
VM0003303Membermember3303@example.test · +601110003303 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
166
Current loyalty balance
Lifetime Spend
RM 209
Across 5 visits
Total Visits
5
Since 2026-03-27
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
166 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 6
Outlet purchase
2026-05-26 · Member activity · RM 40.50
App session
2026-05-14 · OPLUMO Outlet 6
Points credited
2026-05-02 · Member activity · RM 45.90
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 6
Outlet purchase
2026-04-08 · Member activity · RM 51.30
Points credited
2026-03-27 · OPLUMO Outlet 6
Outlet purchase
2026-03-15 · Member activity · RM 56.70