Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03292
VM0003292Membermember3292@example.test · +601110003292 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
453
Current loyalty balance
Lifetime Spend
RM 567
Across 16 visits
Total Visits
16
Since 2026-01-04
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
453 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 12
Outlet purchase
2026-09-19 · Member activity · RM 31.50
App session
2026-09-07 · OPLUMO Outlet 12
Points credited
2026-08-26 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 12
Outlet purchase
2026-08-02 · Member activity · RM 39.90
Points credited
2026-07-21 · OPLUMO Outlet 12
Outlet purchase
2026-07-09 · Member activity · RM 44.10