Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03276
VM0003276Goldmember3276@example.test · +601110003276 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,946
Current loyalty balance
Lifetime Spend
RM 4,933
Across 44 visits
Total Visits
44
Since 2024-08-12
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,946 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 13
Outlet purchase
2026-09-13 · Member activity · RM 89.25
App session
2026-09-01 · OPLUMO Outlet 13
Points credited
2026-08-20 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 13
Outlet purchase
2026-07-27 · Member activity · RM 113.05
Points credited
2026-07-15 · OPLUMO Outlet 13
Outlet purchase
2026-07-03 · Member activity · RM 124.95