Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03264
VM0003264Silvermember3264@example.test · +601110003264 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
1,413
Current loyalty balance
Lifetime Spend
RM 1,767
Across 41 visits
Total Visits
41
Since 2024-06-27
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,413 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 1
Outlet purchase
2026-06-05 · Member activity · RM 39.00
App session
2026-05-24 · OPLUMO Outlet 1
Points credited
2026-05-12 · Member activity · RM 44.20
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 1
Outlet purchase
2026-04-18 · Member activity · RM 49.40
Points credited
2026-04-06 · OPLUMO Outlet 1
Outlet purchase
2026-03-25 · Member activity · RM 54.60