Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03258
VM0003258Silvermember3258@example.test · +601110003258 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,849
Current loyalty balance
Lifetime Spend
RM 2,312
Across 36 visits
Total Visits
36
Since 2024-08-27
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,849 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 12
Outlet purchase
2026-05-07 · Member activity · RM 43.50
App session
2026-04-25 · OPLUMO Outlet 12
Points credited
2026-04-13 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 12
Outlet purchase
2026-03-20 · Member activity · RM 55.10
Points credited
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 60.90