Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03250
VM0003250Silvermember3250@example.test · +601110003250 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,850
Current loyalty balance
Lifetime Spend
RM 2,313
Across 34 visits
Total Visits
34
Since 2024-09-17
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,850 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 4
Outlet purchase
2026-04-22 · Member activity · RM 67.50
App session
2026-04-10 · OPLUMO Outlet 4
Points credited
2026-03-29 · Member activity · RM 76.50
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 4
Outlet purchase
2026-03-05 · Member activity · RM 85.50
Points credited
2026-02-21 · OPLUMO Outlet 4
Outlet purchase
2026-02-09 · Member activity · RM 94.50