Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03249
VM0003249Membermember3249@example.test · +601110003249 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
200
Current loyalty balance
Lifetime Spend
RM 251
Across 2 visits
Total Visits
2
Since 2026-08-16
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
200 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 3
Outlet purchase
2026-08-22 · Member activity · RM 77.25
App session
2026-08-10 · OPLUMO Outlet 3
Points credited
2026-07-29 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 97.85
Points credited
2026-06-23 · OPLUMO Outlet 3
Outlet purchase
2026-06-11 · Member activity · RM 108.15