Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03242
VM0003242Platinummember3242@example.test · +601110003242 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,757
Current loyalty balance
Lifetime Spend
RM 7,197
Across 34 visits
Total Visits
34
Since 2025-01-22
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,757 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 13
Outlet purchase
2026-08-27 · Member activity · RM 132.75
App session
2026-08-15 · OPLUMO Outlet 13
Points credited
2026-08-03 · Member activity · RM 150.45
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 13
Outlet purchase
2026-07-10 · Member activity · RM 168.15
Points credited
2026-06-28 · OPLUMO Outlet 13
Outlet purchase
2026-06-16 · Member activity · RM 185.85