Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03239
VM0003239Membermember3239@example.test · +601110003239 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
751
Current loyalty balance
Lifetime Spend
RM 940
Across 7 visits
Total Visits
7
Since 2026-06-21
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
751 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 10
Outlet purchase
2026-09-25 · Member activity · RM 105.00
App session
2026-09-13 · OPLUMO Outlet 10
Points credited
2026-09-01 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 10
Outlet purchase
2026-08-08 · Member activity · RM 133.00
Points credited
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 147.00