Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03238
VM0003238Membermember3238@example.test · +601110003238 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
604
Current loyalty balance
Lifetime Spend
RM 756
Across 26 visits
Total Visits
26
Since 2025-01-29
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
168d
2026-04-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
604 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 9
Outlet purchase
2026-04-12 · Member activity · RM 21.75
App session
2026-03-31 · OPLUMO Outlet 9
Points credited
2026-03-19 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 9
Outlet purchase
2026-02-23 · Member activity · RM 27.55
Points credited
2026-02-11 · OPLUMO Outlet 9
Outlet purchase
2026-01-30 · Member activity · RM 30.45