Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03232
VM0003232Silvermember3232@example.test · +601110003232 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,551
Current loyalty balance
Lifetime Spend
RM 1,939
Across 23 visits
Total Visits
23
Since 2025-08-23
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,551 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 3
Outlet purchase
2026-09-11 · Member activity · RM 63.75
App session
2026-08-30 · OPLUMO Outlet 3
Points credited
2026-08-18 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 3
Outlet purchase
2026-07-25 · Member activity · RM 80.75
Points credited
2026-07-13 · OPLUMO Outlet 3
Outlet purchase
2026-07-01 · Member activity · RM 89.25