Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03229
VM0003229Membermember3229@example.test · +601110003229 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
714
Current loyalty balance
Lifetime Spend
RM 893
Across 5 visits
Total Visits
5
Since 2026-02-09
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
714 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 17
Outlet purchase
2026-04-10 · Member activity · RM 110.25
App session
2026-03-29 · OPLUMO Outlet 17
Points credited
2026-03-17 · Member activity · RM 124.95
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 17
Outlet purchase
2026-02-21 · Member activity · RM 139.65
Points credited
2026-02-09 · OPLUMO Outlet 17
Outlet purchase
2026-01-28 · Member activity · RM 154.35