Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03225
VM0003225Goldmember3225@example.test · +601110003225 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
3,487
Current loyalty balance
Lifetime Spend
RM 4,359
Across 31 visits
Total Visits
31
Since 2024-11-28
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,487 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 135.00
App session
2026-04-28 · OPLUMO Outlet 13
Points credited
2026-04-16 · Member activity · RM 153.00
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 13
Outlet purchase
2026-03-23 · Member activity · RM 171.00
Points credited
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 189.00