Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03222
VM0003222Goldmember3222@example.test · +601110003222 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,727
Current loyalty balance
Lifetime Spend
RM 3,409
Across 26 visits
Total Visits
26
Since 2025-03-27
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,727 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 10
Outlet purchase
2026-06-08 · Member activity · RM 117.75
App session
2026-05-27 · OPLUMO Outlet 10
Points credited
2026-05-15 · Member activity · RM 133.45
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 149.15
Points credited
2026-04-09 · OPLUMO Outlet 10
Outlet purchase
2026-03-28 · Member activity · RM 164.85