Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03216
VM0003216Membermember3216@example.test · +601110003216 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
670
Current loyalty balance
Lifetime Spend
RM 838
Across 22 visits
Total Visits
22
Since 2025-09-21
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
670 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 4
Outlet purchase
2026-09-22 · Member activity · RM 27.75
App session
2026-09-10 · OPLUMO Outlet 4
Points credited
2026-08-29 · Member activity · RM 31.45
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 4
Outlet purchase
2026-08-05 · Member activity · RM 35.15
Points credited
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 38.85