Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03214
VM0003214Platinummember3214@example.test · +601110003214 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
5,758
Current loyalty balance
Lifetime Spend
RM 7,198
Across 44 visits
Total Visits
44
Since 2024-08-15
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,758 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 2
Outlet purchase
2026-09-16 · Member activity · RM 98.25
App session
2026-09-04 · OPLUMO Outlet 2
Points credited
2026-08-23 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 2
Outlet purchase
2026-07-30 · Member activity · RM 124.45
Points credited
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 137.55