Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03203
VM0003203Membermember3203@example.test · +601110003203 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
304
Current loyalty balance
Lifetime Spend
RM 380
Across 2 visits
Total Visits
2
Since 2026-03-26
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 8
Outlet purchase
2026-04-01 · Member activity · RM 130.50
App session
2026-03-20 · OPLUMO Outlet 8
Points credited
2026-03-08 · Member activity · RM 147.90
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 8
Outlet purchase
2026-02-12 · Member activity · RM 165.30
Points credited
2026-01-31 · OPLUMO Outlet 8
Outlet purchase
2026-01-19 · Member activity · RM 182.70