Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03196
VM0003196Membermember3196@example.test · +601110003196 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
285
Current loyalty balance
Lifetime Spend
RM 357
Across 6 visits
Total Visits
6
Since 2026-06-25
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
285 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 1
Outlet purchase
2026-09-11 · Member activity · RM 40.50
App session
2026-08-30 · OPLUMO Outlet 1
Points credited
2026-08-18 · Member activity · RM 45.90
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 1
Outlet purchase
2026-07-25 · Member activity · RM 51.30
Points credited
2026-07-13 · OPLUMO Outlet 1
Outlet purchase
2026-07-01 · Member activity · RM 56.70