Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03194
VM0003194Silvermember3194@example.test · +601110003194 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,818
Current loyalty balance
Lifetime Spend
RM 2,273
Across 39 visits
Total Visits
39
Since 2024-11-11
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,818 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 16
Outlet purchase
2026-09-14 · Member activity · RM 44.25
App session
2026-09-02 · OPLUMO Outlet 16
Points credited
2026-08-21 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 16
Outlet purchase
2026-07-28 · Member activity · RM 56.05
Points credited
2026-07-16 · OPLUMO Outlet 16
Outlet purchase
2026-07-04 · Member activity · RM 61.95