Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03192
VM0003192Membermember3192@example.test · +601110003192 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted Out
Points Balance
472
Current loyalty balance
Lifetime Spend
RM 590
Across 15 visits
Total Visits
15
Since 2025-09-29
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
472 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 14
Outlet purchase
2026-05-27 · Member activity · RM 24.00
App session
2026-05-15 · OPLUMO Outlet 14
Points credited
2026-05-03 · Member activity · RM 27.20
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 14
Outlet purchase
2026-04-09 · Member activity · RM 30.40
Points credited
2026-03-28 · OPLUMO Outlet 14
Outlet purchase
2026-03-16 · Member activity · RM 33.60