Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00319
VM0000319Membermember319@example.test · +601110000319 · Preferred outlet: OPLUMO Outlet 14
Birthday SoonLunch
Consent Status
Opted In
Points Balance
823
Current loyalty balance
Lifetime Spend
RM 1,030
Across 15 visits
Total Visits
15
Since 2025-12-24
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
823 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 14
Outlet purchase
2026-08-21 · Member activity · RM 46.50
App session
2026-08-09 · OPLUMO Outlet 14
Points credited
2026-07-28 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 58.90
Points credited
2026-06-22 · OPLUMO Outlet 14
Outlet purchase
2026-06-10 · Member activity · RM 65.10