Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03189
VM0003189Silvermember3189@example.test · +601110003189 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,344
Current loyalty balance
Lifetime Spend
RM 1,680
Across 28 visits
Total Visits
28
Since 2025-02-28
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,344 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 11
Outlet purchase
2026-06-17 · Member activity · RM 47.25
App session
2026-06-05 · OPLUMO Outlet 11
Points credited
2026-05-24 · Member activity · RM 53.55
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 11
Outlet purchase
2026-04-30 · Member activity · RM 59.85
Points credited
2026-04-18 · OPLUMO Outlet 11
Outlet purchase
2026-04-06 · Member activity · RM 66.15