Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03187
VM0003187Membermember3187@example.test · +601110003187 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
707
Current loyalty balance
Lifetime Spend
RM 885
Across 20 visits
Total Visits
20
Since 2025-05-11
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
707 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 9
Outlet purchase
2026-04-06 · Member activity · RM 37.50
App session
2026-03-25 · OPLUMO Outlet 9
Points credited
2026-03-13 · Member activity · RM 42.50
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 9
Outlet purchase
2026-02-17 · Member activity · RM 47.50
Points credited
2026-02-05 · OPLUMO Outlet 9
Outlet purchase
2026-01-24 · Member activity · RM 52.50