Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03184
VM0003184Silvermember3184@example.test · +601110003184 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,347
Current loyalty balance
Lifetime Spend
RM 1,684
Across 18 visits
Total Visits
18
Since 2025-11-25
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,347 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 6
Outlet purchase
2026-09-15 · Member activity · RM 93.00
App session
2026-09-03 · OPLUMO Outlet 6
Points credited
2026-08-22 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 6
Outlet purchase
2026-07-29 · Member activity · RM 117.80
Points credited
2026-07-17 · OPLUMO Outlet 6
Outlet purchase
2026-07-05 · Member activity · RM 130.20