Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00318
VM0000318Silvermember318@example.test · +601110000318 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
985
Current loyalty balance
Lifetime Spend
RM 1,232
Across 21 visits
Total Visits
21
Since 2025-07-02
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
985 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 13
Outlet purchase
2026-06-15 · Member activity · RM 50.25
App session
2026-06-03 · OPLUMO Outlet 13
Points credited
2026-05-22 · Member activity · RM 56.95
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 13
Outlet purchase
2026-04-28 · Member activity · RM 63.65
Points credited
2026-04-16 · OPLUMO Outlet 13
Outlet purchase
2026-04-04 · Member activity · RM 70.35