Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03165
VM0003165Silvermember3165@example.test · +601110003165 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
968
Current loyalty balance
Lifetime Spend
RM 1,211
Across 12 visits
Total Visits
12
Since 2026-02-25
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
968 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 4
Outlet purchase
2026-08-30 · Member activity · RM 78.00
App session
2026-08-18 · OPLUMO Outlet 4
Points credited
2026-08-06 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 4
Outlet purchase
2026-07-13 · Member activity · RM 98.80
Points credited
2026-07-01 · OPLUMO Outlet 4
Outlet purchase
2026-06-19 · Member activity · RM 109.20