Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03162
VM0003162Goldmember3162@example.test · +601110003162 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,774
Current loyalty balance
Lifetime Spend
RM 3,469
Across 37 visits
Total Visits
37
Since 2024-09-06
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,774 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 1
Outlet purchase
2026-06-04 · Member activity · RM 74.25
App session
2026-05-23 · OPLUMO Outlet 1
Points credited
2026-05-11 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 1
Outlet purchase
2026-04-17 · Member activity · RM 94.05
Points credited
2026-04-05 · OPLUMO Outlet 1
Outlet purchase
2026-03-24 · Member activity · RM 103.95